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Barbara Kram, Editor | November 07, 2006
We anticipate the improvement in our processes will generate close to $200,000 in additional revenue annually, reported Christine Wilson, Panorama's CIO. We're treating more patients each day without having to compromise the quality of care each patient receives. Also, the streamlined workflow requires fewer staff, so we can keep our overhead in check by reassigning employees rather than adding new ones as we grow. Our changes have resulted in greater patient, physician and employee satisfaction.
Panorama had been using computed radiography systems for years, but needed to redesign some of their processes to achieve the desired business outcomes. CR definitely made our clinics more efficient, but we knew we could do even better by taking a fresh look at our workflow. The process methodology used in Kodak's Business Diagnostics Services helped our staff determine what needed to be changed in order to meet our goals. We will continue to use what we've learned as we move forward, Wilson said.

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