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Barbara Kram, Editor | March 18, 2009
MEDRAD Multi Vendor Service has announced the launch of TotalRepair, the first and only guaranteed repair solution on select ultrasound probes. Enabled by 100 percent repair capabilities, TotalRepair allows healthcare facilities to spend less on costly exchanges and replacements by maximizing the use of probe repair.
"MVS is committed to developing new repair techniques that will make equipment service budgets go farther. This has immense value to healthcare systems during grueling economic times like these," said Diane Watson, executive director of MEDRAD Multi Vendor Service. "With our ever-increasing repair capabilities and new offerings like TotalRepair, MVS can help hospitals and imaging centers save money by extending the life of their equipment."
TotalRepair not only helps healthcare facilities reduce service costs, but also mitigate overall financial exposure with a capped, guaranteed "worst case scenario" price provided up front. MVS supports its repair guarantee on eligible probes with an extended six-month warranty.*

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For a complete listing of probes that are eligible for TotalRepair, please contact MVS Customer Care at 800-MEDRAD-1 x5100 or mvscustomercare(at)medrad.com.
*Extended six-month warranty applies only to MVS-applied service on standard probes. Transesophageal (TEE) probes are covered under a 90-day warranty.
Multi Vendor Service, as a part of the MEDRAD Service business, provides third-party service on ultrasound transducers, parts, MRI coils and imaging product services. With the highest repair rates, superior quality and customer care, MVS provides the best value in third-party service and supports it with more than 200 field-based personnel. For more information about MEDRAD MVS, visit www.medrad.com/mvs.
For information, contact:
Katie Romano.