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Five Minutes in Healthcare - Bach Nguyen

par Philip F. Jacobus, CEO | December 22, 2025
Philip Jacobus and Bach Nguyen
Five Minutes in Healthcare is where I discuss current events with some of the industry's most influential leaders.

Today I am sharing a conversation I recently had with Bach Nguyen, president of SAMEI. This interview is the latest in a series I recently conducted with members of the independent medical equipment service community.


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At a glance, the independent medical equipment service community is made up of a lot of small companies, but I've recently discovered that many of these companies work together as a community to support one another.

This came to light at a party I attended that was hosted by Marshall Shannon. There were maybe 100 service engineers in attendance from 40 different companies.

I was moved by the level of commitment and motivation of these engineers and interviewed several of them. I will share those interviews here. One thing they all had in common was a sense of pride -- not about technical skill or income -- but about helping patients.

We hope you enjoy the conversation.

View all The Jacobus Report Blog Posts


About Phil Jacobus

Phil Jacobus has been involved in health care since 1977, when he visited China to sell equipment. He has done business in 35 countries and still travels extensively. Phil is active in charity, helps rural clinics and always tries to help DOTmed users when he can.

Phil is a member of AHRA, HFMA, AAMI and the Cryogenic Society of America. He has contributed to a number of magazines and journals and has addressed trade groups.

Phil's proudest achievement is that he has been happily married to his wife Barbara since 1989, who helped him found DOTmed in 1998.

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