Culture is the true differentiator
A strong culture can be the deciding factor in whether an organization retains its talent – or loses it. Employees who feel respected and supported are more likely to stay and perform at their best, even in challenging environments.

For HR, cultivating such a culture means going beyond competitive pay. Recognition programs, mentorship opportunities, and clear career pathways create an environment where employees feel valued. Storytelling can also reinforce culture; sharing how each role contributes to patient care reminds staff of the importance of their work.
When HR prioritizes a culture that values people as much as outcomes, the benefits extend beyond retention. It creates a workplace where employees thrive, and patients receive the best care possible.

About the author: Pamela Hooper is sr. people operations and HR consultant at vcfo, where she combines her extensive human resources experience with a results-oriented approach to help organizations optimize their people operations.

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