par John W. Mitchell
, Senior Correspondent | June 07, 2021
From the June 2021 issue of HealthCare Business News magazine
"Any construction delays cannot be made up by compressing the install timeline," he cautioned. “When timelines are not met, it definitely has an impact on the customer. They can’t scan patients and generate revenue to meet the projected revenue from the project.”
Consistency from project to project and client to client may offer an operational strategy. Tabbal has been working for over a year now on a feasibility/proof of concept solution to avoid installation delays. His team set up a process to manage the mechanical and electrical work on behalf of their clients. They are currently reviewing the data from the program to decide about going forward.
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"Service sells future equipment; customers remember a good experience," Tabbal concluded. "And installation really sets the tone for a long-term relationship of customer loyalty.”Back to HCB News