Amsterdam, the Netherlands and Jakarta, Indonesia – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced a significant development in the digitization of patient treatment in Indonesia, with the country's first installation of Philips IntelliSpace Critical Care and Anesthesia (ICCA) system at the Kasih Ibu Hospital in Denpasar, Bali. The critical care technology is part of Philips' broader connected care suite aimed to help ensure seamless care and timely information flow between patients and the healthcare professionals who provide treatment. At Kasih Ibu Hospital, the critical care system will be integrated with Philips Patient Deterioration Solution – a portfolio of solutions to help manage patient deterioration outside the ICU – to better track patient conditions, helping the hospital achieve improved patient care, enhanced patient experience, lower costs and better staff satisfaction.
Leveraging digital technology to help advance acute critical care
The Intensive Care Unit (ICU) workflow is quite complex, involving admission/discharge, daily routine care, emergency, and unscheduled events, as well as managing end of life care. The sheer numbers of medications, scans, treatments, and tests administered pose a huge burden on patients and their loved ones, and the complex workflow demands a huge effort from all clinical teams involved. It is estimated there are 178 processes delivered to each ICU patient per day, with 1.7 of them associated with some error . For those teams, decision-making becomes a complex yet time-critical process, made even more difficult by data-overload caused by disparate devices, patient record systems and data sources.
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Digitization of healthcare services, especially in hospitals treating emergency and post-surgical patients, is a pressing need worldwide as hospitals cope with meeting surging healthcare demand while not compromising the quality of care and patient safety. As hospitals across the globe team with industry to improve and save lives, Indonesia is no exception. Acute care is particularly challenging, associated with the highest number of medical errors. Nearly all ICU patients suffer a potentially life-threatening error during their stay, with medication errors accounting for 78% of serious medical errors . Decision-making and diagnosis are also more difficult in critical care due to the vulnerability of patients, who can have co-morbidities and deteriorate rapidly.