CHULA VISTA, Calif., Nov. 13, 2019 /PRNewswire/ -- Solara Medical Supplies, LLC ("Solara") provides notice of an incident that may affect the security of some information relating to certain individuals associated with Solara including current and former patients and employees.
What Happened? On June 28, 2019, Solara determined that an unknown actor gained access to a limited number of employee Office 365 accounts, from April 2, 2019 to June 20, 2019, as a result of a phishing email campaign. Solara worked with third party forensic experts to investigate and respond to this incident and confirm the security of relevant Solara systems. Through this investigation on July 3, 2019, Solara determined that certain information present within the employee Office 365 accounts may have been accessed or acquired by an unknown actor at the time of the incident. Solara undertook a comprehensive manual and programmatic review of the accounts to identify what personal information was stored within the accounts and to whom that information related.
What Information Was Involved? The personal information present in the accounts at the time of the incident varied by individual but may have included first and last names and one or more of the following data elements: name, address, date of birth, Social Security number, Employee Identification Number, medical information, health insurance information, financial information, credit / debit card information, driver's license / state ID, passport information, password / PIN or account login information, billing / claims information, and Medicare ID / Medicaid ID.
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What is Solara Doing? Solara takes this incident and security of personal information in its care seriously. Solara moved quickly to investigate and respond to this incident, assess the security of relevant Solara systems, and notify potentially affected individuals. This response included resetting relevant account passwords and reviewing and enhancing existing Solara policies and procedures to reduce the likelihood of a similar future event. Solara reported this incident to law enforcement and relevant state and federal regulators. Solara is also notifying potentially impacted individuals so that they may take further steps to best protect their information, should they feel it is appropriate to do so. In an abundance of caution, Solara is offering access to credit monitoring and identity protection services at no cost to impacted individuals.