Q&A with Kristin Scott, director of member services & corporate culture at Capstone Health Alliance

par John R. Fischer, Senior Reporter | August 02, 2019

HCB News: What is one of the most important or surprising lessons you've learned since taking on your position?

KS: People need to be heard. I think that’s the biggest lesson I am reminded of daily in this role. It is important for companies to create this relevant space in a transparent way, that others know is safe.

Ensure critical devices are ready to go

Keep biomedical devices ready to go, so care teams can be ready to care for patients. GE HealthCare’s ReadySee™ helps overcome frustrations due to lack of network and device visibility, manual troubleshooting, and downtime.

The HR, corporate culture driver must be approachable and available. At the end of the day, people want to know and feel they matter. Knowing that their work makes a difference and that they are valued will make for a better corporate culture for all teams.

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