FAQ

Selling on your website

• All your products on DOTmed are on your website automatically and any product you add on your website is added on DOTmed
• You can use the DOTmed upload tool to edit and add listings to your account in bulk
• Keep Track of your customers - You will be able to see all your customers contact details

Payments

• Sign up for a paypal business account and set up paypal on DOTmed along with shipping and tax
• Buyers on your website will be able to purchase items through a cart on your website using paypal
• You will be notified whenever a product sells either from your website or on DOTmed

Shipping

• You need to ship items yourself
• When an item sells you will receive an email with the buyers shipping address and shipping method if applicable.
• You can add a tracking number through DOTmed to alert your customer when you have shipped the item/s

Connect Your Domain

• You want your Domain Name Servers to point to DOTmed's Name Servers which are b.ns.dotmed.com and c.ns.dotmed.com.
• You can connect point your Domain Name Servers on the site where you purchased your domain name
• You will need your own mail server or we can forward all mail to an email address you specify

Editing Your Website

Add "/admin" to your website URL and log in with your DOTmed email and password to start adding pages and listings. It's that simple!

For example if your domain was example.com, go to http://example.com/admin to get to the login page.