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Sonos 5500 error EF7F0

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Lobsang Ortiz

Sonos 5500 error EF7F0

January 19, 2015 05:08

Hi everybody, I have an error EF7F0 in a Sonos 5500 and never start the application, I checked in the service manual and is a problem with DSCC board, I replaced it, but the problem persist, I reconect all the boards and put the original DSCC board and the error dissapear and work ok, but after 1 week, the problem appear again. will be the power supply the problem?, any glue?, someone can help me?
Regards

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Jim Carr

re: Sonos 5500 error EF7F0

January 20, 2015 10:08

I do not think it would be a power supply problem.
Did you check the RST error log? It may provide more information. I would recommend running the Scanner subsystem diagnostics. The DSCC mainly communicates to the Beam boards.

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M.Y

re: re: Sonos 5500 error EF7F0

January 21, 2015 09:47

I have HP sonos 2000 and due cmos faulty system software loss so I need the system software for SONOS 2000
if you have pl help me at medilux@live.com

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EROTOKRITOS SKENTOS

re: re: re: Sonos 5500 error EF7F0

January 22, 2015 10:19

Do you know the procedure for loading the software because it is difficult.

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M.Y

re: re: re: re: Sonos 5500 error EF7F0

January 23, 2015 10:09

Thanks to guide me I think the software is on mod or follpy disk and the procedure is as like other software installation
If there is change so pl guide me

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EROTOKRITOS SKENTOS

re: re: re: re: re: Sonos 5500 error EF7F0

January 24, 2015 01:03

Let me check for the software and i will get back to you.What version do you need?

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M.Y

re: re: re: re: Sonos 5500 error EF7F0

January 23, 2015 10:10

medilux@live.com

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Marko Shevchuk

re: re: Sonos 5500 error EF7F0

January 23, 2015 10:11

Hello Jim!
Your information is very useful
and helped me!

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EROTOKRITOS SKENTOS

re: Sonos 5500 error EF7F0

January 21, 2015 09:49

Yo propably have a problem with one of the beam formers from the front.If you have one good board try replacing one by one.

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Lobsang Ortiz

re: re: Sonos 5500 error EF7F0

January 21, 2015 10:16

i don't have any beam former, but I try to get one and make the probes. Regards

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Jim Carr

re: re: re: Sonos 5500 error EF7F0

January 21, 2015 02:13

Running the Scanner diagnostics, under the Test button, should isolate the failure. If not, you can try changing the position of the front 2 Beam boards with the 2 rear Beam boards. Your error was a DSCC 0 error. I think it will change to a DSCC 1 error if a Beam board is the problem. We have tested Beam and DSCC boards in stock.

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