Hi Rommel, we would be happy to help. Feel free to send the error logs over to me via email: ben@dexasolutions.com. There are a variety of reasons that the SBC will go into reset mode. If we can see the error logs we can help you isolate the cause.
Hello!!!
I,ve got exactly the same problem with my Lunar Prodigy Advance. Have you discovered and fixed yours
What was the problem? If you can halp, please?
Regards
Mario
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Rommel Saavedra
Lunar Prodigy Advance " Scanner reset error"
May 04, 2015 05:14
Hello!!! Can you help me with a error of Lunar Prodigy Advance?
When scanner is in mode self test display error:
"Scanner reset error"
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Ben Williams
re: Lunar Prodigy Advance Scanner reset error
May 05, 2015 05:41
Hi Rommel, we would be happy to help. Feel free to send the error logs over to me via email: ben@dexasolutions.com. There are a variety of reasons that the SBC will go into reset mode. If we can see the error logs we can help you isolate the cause.
Thanks,
Ben
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 06, 2015 03:07
Hello Ben, I will send you the error log tomorrow.
Thanks a lot!!!!
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Marcelo Antonio Correa
re: Lunar Prodigy Advance Scanner reset error
May 05, 2015 05:45
Hi, Rommel!
Suspect, tubehead might be arcing, a spark jumps from cathode to anode, scanner interprets as an interruption.
Take care, God Bless.
MAC.
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 06, 2015 03:07
Thank you for your comments.
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Lenny Place
re: Lunar Prodigy Advance Scanner reset error
May 05, 2015 05:42
check the power supplies, especially the +5VDC going to the detector (it could be low below +4.88)
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 06, 2015 03:07
Thanks, I will check.
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Domingo Perez
re: Lunar Prodigy Advance Scanner reset error
May 05, 2015 05:45
Check the voltaje in the power supply (24, 5and 12 volts)
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 06, 2015 03:07
I will check. Thank you.
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Angelo BioMed
re: Lunar Prodigy Advance Scanner reset error
May 06, 2015 03:07
Hi Rommel, as Ben said, please post your error log so we can take a look at it.
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 07, 2015 02:29
Hi Angel, I sent the error log to Ben. Where Can I send you the file?
Thanks
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Rommel Saavedra
re: re: Lunar Prodigy Advance Scanner reset error
May 07, 2015 02:29
I sent the error log to Ben. Where Can I send you the file?
Thanks
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Mariusz trapik
re: Lunar Prodigy Advance Scanner reset error
September 18, 2015 03:54
Hello!!!
I,ve got exactly the same problem with my Lunar Prodigy Advance. Have you discovered and fixed yours
What was the problem? If you can halp, please?
Regards
Mario
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Lenny Place
re: re: Lunar Prodigy Advance Scanner reset error
September 18, 2015 05:21
check the power supplies, especially the +5VDC going to the detector measure it on the detector motherboard(it could be low below +4.88)
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