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GE Lunar IDXA problem: "Error longitudinal movement."

Tags: Bone Densitometer

(1)

estebangaviota

GE Lunar IDXA problem: "Error longitudinal movement."

November 21, 2016 03:00

Hello All
I have a problem with scanner densitometer GE Lunar IDXA.
During total body acquisition the scanner get stuck and appear this message error: "Error longitudinal movement. Movement do not detected.". And the quality assurance dosn't reveal malfunctioning.
Thank's all for reply me!

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Ben Williams

re: GE Lunar IDXA problem: Error longitudinal movement.

November 22, 2016 10:09

I would clean the face of your encoder to start. If that does not resolve your issue you may want to consider replacing the encoder. One other thing to check first is the precision pulleys. They have been known to seize up. They may not cause any issue during the QA, but can fail during scans. If you need any other assistance feel free to reach out to me directly. ben@dexasolutions.com

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