i have a trouble with CT Aquilion64, need to help
Aquilion can not startup,
on monitor display: "can not connect to RTM"
ip S-con: 172.16.0.80
ip D-con: 172.16.0.81
i ping from my LAPTOP to S-con, D-con OK
but i don't known Ip of RTM on REC BOX
with Aquilion4/8/16 i connect to RTM by RS-232 OK
but on Aquilion 64 RTM not have RS-232 port
only have two Ethernet (LAN) ports
i don't access to RTM
please help me, how to access to RTM to see ip address
Hi!
For connecting to RTM You need special cable RS232 from PC side and RJ45 (like LAN) from other side(RTM). RTM connected to S-Consile via optical cable. IP for RTM need only for test reason, download sam code from S-Console when start testing RTM. If IMAGE or RAW data raid`s or sam boards isn`t ready - system can`t connect to RTM. You must see what happend with Hard Drive massive`s and POWER supply voltage.
re: re: CT Toshiba Aquilion64 can not connect to RTM
October 07, 2013 08:56
Hi Uldis Verdins!
Thank you for your help
I have replaced new HDD Scan of the S-con (Ghost.GHO) like the original HDD, but not OK
I replaced HDD (data image) of the S-con, still not OK
Currently, I am working trips away from home, so can not check Aquilion64
When I come home, i'll check on and will report back to you
re: re: re: CT Toshiba Aquilion64 can not connect to RTM
October 09, 2013 08:37
Problem is not in the S-Console HDD`s. If You can see Booting Up System its seems to OK. You need to open RTM (Reconstructor)cower and check 4 RAW data RAID`s (RDD)Box status (20xHDD)and Imade data RAID (IDD) (5xHDD)status. If all HDD`s and Raid is OK You will see Green LED lite and if not good - Red (RDD) or orange (IDD). May be there is sam fauly HDD.
Check please Power supply voltages.
S-Console via optical cable connected to RTM. If FC card on S-console or optical cable not good, You will see same type error.
Maybe you can have a look to the errlog BIR , rtm ...
if you have faulty MHR , you should find the wrong one in logs
Try also to make FCDView to see if all your FC work well
CT Toshiba Aquilion64 can not connect to RTM
October 03, 2013 08:25
Hello everyone,
i have a trouble with CT Aquilion64, need to help
Aquilion can not startup,
on monitor display: "can not connect to RTM"
ip S-con: 172.16.0.80
ip D-con: 172.16.0.81
i ping from my LAPTOP to S-con, D-con OK
but i don't known Ip of RTM on REC BOX
with Aquilion4/8/16 i connect to RTM by RS-232 OK
but on Aquilion 64 RTM not have RS-232 port
only have two Ethernet (LAN) ports
i don't access to RTM
please help me, how to access to RTM to see ip address
thank
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(35)
Anton Spaci
re: CT Toshiba Aquilion64 can not connect to RTM
October 05, 2013 08:16
you need DB9 RJ45 cable to connect your rtm
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Hai Dinh
re: re: CT Toshiba Aquilion64 can not connect to RTM
October 07, 2013 08:56
Thank Anton Spaci,
I received your email
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(18)
Uldis Verdins
re: CT Toshiba Aquilion64 can not connect to RTM
October 05, 2013 09:06
Hi!
For connecting to RTM You need special cable RS232 from PC side and RJ45 (like LAN) from other side(RTM). RTM connected to S-Consile via optical cable. IP for RTM need only for test reason, download sam code from S-Console when start testing RTM. If IMAGE or RAW data raid`s or sam boards isn`t ready - system can`t connect to RTM. You must see what happend with Hard Drive massive`s and POWER supply voltage.
to rate and post a comment
Hai Dinh
re: re: CT Toshiba Aquilion64 can not connect to RTM
October 07, 2013 08:56
Hi Uldis Verdins!
Thank you for your help
I have replaced new HDD Scan of the S-con (Ghost.GHO) like the original HDD, but not OK
I replaced HDD (data image) of the S-con, still not OK
Currently, I am working trips away from home, so can not check Aquilion64
When I come home, i'll check on and will report back to you
to rate and post a comment
(18)
Uldis Verdins
re: re: re: CT Toshiba Aquilion64 can not connect to RTM
October 09, 2013 08:37
Problem is not in the S-Console HDD`s. If You can see Booting Up System its seems to OK. You need to open RTM (Reconstructor)cower and check 4 RAW data RAID`s (RDD)Box status (20xHDD)and Imade data RAID (IDD) (5xHDD)status. If all HDD`s and Raid is OK You will see Green LED lite and if not good - Red (RDD) or orange (IDD). May be there is sam fauly HDD.
Check please Power supply voltages.
S-Console via optical cable connected to RTM. If FC card on S-console or optical cable not good, You will see same type error.
to rate and post a comment
(35)
Anton Spaci
re: CT Toshiba Aquilion64 can not connect to RTM
October 11, 2013 03:36
Maybe you can have a look to the errlog BIR , rtm ...
if you have faulty MHR , you should find the wrong one in logs
Try also to make FCDView to see if all your FC work well
Good luck
to rate and post a comment