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CT Toshiba Aquilion64 can not connect to RTM

Tags: Medical Waste Removal

Posted by an Anonymous User

CT Toshiba Aquilion64 can not connect to RTM

October 03, 2013 08:25

Hello everyone,

i have a trouble with CT Aquilion64, need to help
Aquilion can not startup,
on monitor display: "can not connect to RTM"
ip S-con: 172.16.0.80
ip D-con: 172.16.0.81
i ping from my LAPTOP to S-con, D-con OK
but i don't known Ip of RTM on REC BOX
with Aquilion4/8/16 i connect to RTM by RS-232 OK
but on Aquilion 64 RTM not have RS-232 port
only have two Ethernet (LAN) ports
i don't access to RTM
please help me, how to access to RTM to see ip address

thank

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Anton Spaci

re: CT Toshiba Aquilion64 can not connect to RTM

October 05, 2013 08:16

you need DB9 RJ45 cable to connect your rtm

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Hai Dinh

re: re: CT Toshiba Aquilion64 can not connect to RTM

October 07, 2013 08:56

Thank Anton Spaci,
I received your email

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Uldis Verdins

re: CT Toshiba Aquilion64 can not connect to RTM

October 05, 2013 09:06

Hi!
For connecting to RTM You need special cable RS232 from PC side and RJ45 (like LAN) from other side(RTM). RTM connected to S-Consile via optical cable. IP for RTM need only for test reason, download sam code from S-Console when start testing RTM. If IMAGE or RAW data raid`s or sam boards isn`t ready - system can`t connect to RTM. You must see what happend with Hard Drive massive`s and POWER supply voltage.

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Hai Dinh

re: re: CT Toshiba Aquilion64 can not connect to RTM

October 07, 2013 08:56

Hi Uldis Verdins!
Thank you for your help
I have replaced new HDD Scan of the S-con (Ghost.GHO) like the original HDD, but not OK
I replaced HDD (data image) of the S-con, still not OK
Currently, I am working trips away from home, so can not check Aquilion64
When I come home, i'll check on and will report back to you

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Uldis Verdins

re: re: re: CT Toshiba Aquilion64 can not connect to RTM

October 09, 2013 08:37

Problem is not in the S-Console HDD`s. If You can see Booting Up System its seems to OK. You need to open RTM (Reconstructor)cower and check 4 RAW data RAID`s (RDD)Box status (20xHDD)and Imade data RAID (IDD) (5xHDD)status. If all HDD`s and Raid is OK You will see Green LED lite and if not good - Red (RDD) or orange (IDD). May be there is sam fauly HDD.
Check please Power supply voltages.
S-Console via optical cable connected to RTM. If FC card on S-console or optical cable not good, You will see same type error.

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Anton Spaci

re: CT Toshiba Aquilion64 can not connect to RTM

October 11, 2013 03:36

Maybe you can have a look to the errlog BIR , rtm ...
if you have faulty MHR , you should find the wrong one in logs
Try also to make FCDView to see if all your FC work well

Good luck

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