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AHIMA: Information Governance – an organization’s key asset

September 09, 2016
From the September 2016 issue of HealthCare Business News magazine
A multidisciplinary steering group that provides representation and engagement on policy development and issue resolution from all information-intensive business units or areas of the organization.
A designated leader at the executive level whose responsibilities include coordination and implementation.
An educational component that supports the workforce as it creates, utilizes and manages information throughout its life cycle. To guide programmatic development of IG, AHIMA has identified 10 critical competencies that describe organizational Information Governance capabilities and effectiveness. Known as the Information Governance Adoption Model (IGAM), these competencies are:

1. Strategic Alignment: The capability to support an information-driven, decision-making culture and assurance that the workforce at all levels has access to information needed to make good decisions in real time.
2. IG Structure: The formal organizational structure with appropriately defined roles and functions.
3. Data Governance: Design and execution of data needs, including standards, planning, stewardship and data quality assurance.
4. Enterprise Information Management: The policies and processes for managing information throughout all phases of its life: creation/capture, processing, use, storing, preservation and disposition. EIM also addresses practices for information sharing, release and exchange, chain of custody and long-term digital preservation.
5. IT Governance: Best practices in technology selection and deployment, ensuring and measuring the value/benefit created through IT investments, management of resources, mitigating risks, measuring the performance of the IT function and ensuring stakeholder input is incorporated into IT strategy.
6. Analytics: The ability to use data and information to achieve the strategy, goals and mission, and realize the value of the information.
7. Privacy and Security: The processes, policies and technologies necessary to protect data and information from breach, corruption and loss.
8. Regulatory and Legal: Focuses on the organization’s ability to respond to regulatory audits, eDiscovery, mandatory reporting as well as compliance with information-related requirements of regulatory and other bodies of authority.
9. Awareness and Adherence: Assures that IG program principles, processes and practices are understood and adopted by the workforce with respect to information creation, use, handling, access, sharing, storage, retention and disposition.
10. IG Performance: Measures the performance and impact of the IG program, including its effectiveness, ongoing improvement and alignment with the organization’s strategy.

About the author: Lydia Washington, MS, RHIA, CPHIMS, is senior director of Information Governance (IG) at AHIMA, where she consults, provides industry analysis, identifies best practices and serves as an educator on information governance in health care.

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