ZEISS IOL MASTER 500
INCLUDED :
- PDF Manual
- Keyboard
- Guide Manual
- Power Table not included.
ALL THE EQUIPMENT WE OFFER IS BECAUSE WE HAVE IN STOCK.
Please contact us first before purchasing for further instructions and information. Thank you
PAYMENTS: For international orders, a bank wire transfer is required. After the item is purchased payment must be made within 3 business days.
RETURNS: Returns are accepted within 14 days. The buyer is responsible for arranging return shipping, handling, and all costs associated with returns. The original shipping cost to the buyer will not be refunded. All shipments must be returned in the same condition as received
SHIPPING: After payment has been made we will ship the item within 5 business days. Please contact us for expedited rates and any other requests. All shipments are fully insured and professionally custom created.
Warranty information can be found within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished), and by the manufacturer.
Factory New Items: Warrantied by and through the manufacturer. All warranty claims must be processed through the original manufacturer. SELLER is available to assist with any manufacturer warranty claims.
Factory Refurbished: Products are warrantied by and through the manufacturer. All warranty claims must be processed through the original manufacturer. SELLER is available to assist with any manufacturer warranty claims.
Certified Refurbished: Include a warranty through SELLER. The warranty on certified items is a parts & labor warranty that covers faulty components and defects. Warranty does not cover routine maintenance, consumables, everyday wear items, and user damage. After the expiration of the warranty period, SELLER is available to assist with technical support.
* Please note that shipping charges are usually not covered under warranty for non-continental US orders and orders for Factory New and Factory Refurbished items.
Submit a Warranty Claim
To submit a warranty claim, please contact us with details on how (steps executed) and when (time and date) the problem occurred. We will also require the order number, serial number, and media (photos & videos showing the issue and how everything is connected).
Our team will open a support ticket and assist you every step of the way.
Certified Satisfaction Guarantee
SELLER has certified technicians who are standing by to assist with any questions. Although issues are rare, they can appear and usually are easily resolved over the phone. If the problems are not resolved remotely, our team will determine whether the item should be sent back to SELLER or send a technician on-site for repairs.
To expedite a response to your issue, be prepared to provide details on how (steps executed) and when (time and date) the problem occurred. We will also require the order number, serial number, and media (photos & videos showing the issue and how everything is connected). Let us know if you feel that our quality does not meet your expectations, and we will work to achieve your satisfaction.
Extended Warranties
Extended warranties are available for purchase up until the date of standard warranty expiration. Please keep in mind that any item(s) out of warranty or not purchased through SELLER will either need to be sent in for calibration or certified on-site by a SELLER -hired technician prior to purchase (charges may apply).
Product Service (Out of Warranty)
Our technicians & engineers offer services for items that are out of warranty or not purchased through SELLER Medical. These services include the repair as well as certification. Most services are billed at an hourly rate, and we do offer some flat rate repair or exchange services for specific items.
DISCLAIMER: Your buyer a contract - As a winning buyer, you will enter into a legally binding contract to purchase the item. If the seller is unable to establish contact with the winning buyer within 3 days of the conclusion of the sale and/or if payment is not received within 5 days, the item may be offered to the next highest buyer and/or re-listed at Our sole discretion.
The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and/or state and local regulatory agencies. If so, do not buy this item unless you are an authorized purchaser. If the item is subject to FDA regulation, our company will verify your status as an authorized purchaser of this item prior to shipment. If you have questions regarding the aforementioned term(s), please consult the FDA's WebSite for more information. or If you are not a licensed practitioner, the purchase of this item may require a prescription. As such, please contact us in advance for clarification.
Return Policy
